Grand Hyatt Seoul

The location, view, cleanness and the variety of food options at the buffet

scenery.

The location, the staff with their smiley faces made my trip wonderful

The service was superb. The hotel staff is very attentive from concierge, front desk to dining service, really all the way around. The outdoor pool is amazing. It gets busy during holiday time, and the hotel has divided whole day into 4 session system to manage the crowd, which seems to be quite effective. However, the pool can still get busy in the afternoon, especially during and before the weekend. The room size is smaller than usual, but you get everything you’d need. I have a teenager, a tweenager, and a smaller boy. We were able to fit in comfortably in a king-size bed room with a sofa that can be converted to an extra bed. The hotel is situated on the top of a mountain in a nice neighborhood, right above Itaewon. The view is spectacular, and I enjoyed quietness from being away from the crowd. It’s an easy taxi ride to Itaewon, Myeong-dong, Dongdaemum etc, the usual tourist area. There are many restaurants along a short hill walk from the hotel. If you want to stay, the hotel has many restaurant options and the deli can be the convenient option as well.

The hotel was not that accessible. If you’re a tourist, it’s not that convenient since it’s far from tourist spots, bus stops, and subway stations. Nonetheless, the room’s spacious for two people. They upgraded us to a larger room because no rooms left for higher floors. The view was still good—we could see Namsan Tower and the Seoul skyline. We had a great and comfortable sleep. The beddings were super comfy.